As a social tool, WeChat currently has hundreds of millions of users. In the underwear factory, we have been knitting for 17 years and specializing in seamless underwear. Wechat is mainly to facilitate communication with customers. After many customers communicate with our knitting, they generally ask customers to add WeChat to the underwear factory to facilitate timely communication in the future. In addition, there are three main applications for our knitting in the underwear factory to use the WeChat function.
In addition to the basic functions of chatting and communication, WeChat also has functions such as voice, small video, WeChat group, circle of friends, and payment. Therefore, the use of WeChat by underwear manufacturers is mainly based on the use of these functions. 1. Use WeChat group to manage the daily work of underwear factory.
An important function of WeChat is to establish a community. In the underwear factory, we knitting use the function of WeChat community to establish different work groups for management. For example, we have our knitting e-commerce management group, which is composed of all e-commerce personnel, bosses, proprietresses, factory managers and other personnel. Every day, the work of e-commerce personnel in underwear factories is directly reported in the group, and any questions from customers will also be reported here. Feedback directly to the responsible person in the group, as well as the boss's instructions on the work, management and uploading, are also done directly in this WeChat group. In addition, there is a special production management group for production, and there are independent member groups between each workshop and each group, so that a WeChat community is formed as a way of personnel management, and the management is more transparent and convenient.
2. Use WeChat to communicate with underwear factory customers on a daily basis. Nowadays, most of the customers are using WeChat, so when a general customer inquires and finds our knitted underwear factory, we will also take the initiative to add customer WeChat, and keep the underwear processing progress with customers through WeChat, sometimes including customer feedback, greeting customers on holidays Wait, it's all done in WeChat. For example, if a customer wants to know where his underwear processing order is, we can use WeChat's photo and small video functions to timely send some underwear processing production progress of the underwear factory to the customer, as well as some problems in the details of underwear processing. You can also use WeChat to communicate with customers.
Another major application is to use WeChat to support customers. Each salesperson of an underwear factory has a lot of customers who have no intention to make a deal. In general, we require that we add the customer's WeChat account to facilitate customer support, such as sending some blessings to customers on regular holidays. At the same time, you can also send some factory production and life facts, greeting messages, likes or comments to the customer's Moments, and maintain the viscosity with the customer. If the customer has not made a transaction for a while, it is possible to cooperate in the future when the demand matches.
3. Use WeChat to do some promotion and build the brand of underwear factory. If the underwear factory wants to create its own exclusive brand, it must let more people know and understand the underwear manufacturer. Then one of the natural advantages of WeChat is the communication between people. Therefore, we use the other sharing function of the WeChat friend map, combined with the WeChat public account and WeChat applet to promote the brand of the underwear factory, so that more people can understand and know the underwear factory. brand to achieve the purpose of promoting the brand.
When wechat and wechat are used in underwear factories, our knitting applications are far more than that. For example, we also use wechat online training, use positioning function to serve customers, and wechat transfer payment and other functions. We also have applications. For more information on the application of WeChat in underwear manufacturers, please call: 2):“”——– .